privacy Policy

Privacy Policy

Effective date: October 7, 2026

Vantage Jacket respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit vantagejacket.com, place an order, or communicate with us.

Information We Collect

We may collect:

Your name, email address, telephone number, billing address, and delivery address.
Order, transaction, and payment-related information. Payments may be processed securely by third-party payment providers; we do not necessarily receive or store complete card details.
Information you submit when contacting customer support or requesting a return.
Technical information such as your IP address, browser type, device information, referring pages, and activity on our website.
Cookie and similar technology data used to operate, secure, and improve the website.

How We Use Your Information

We may use your information to:

Process, fulfill, deliver, and manage orders.
Send order confirmations, delivery updates, and customer-service messages.
Process returns and refunds.
Verify transactions and prevent fraud or misuse.
Improve our products, services, and website.
Send marketing communications where permitted or with your consent.
Comply with legal, tax, accounting, and regulatory obligations.

How We Share Information

We may share relevant information with trusted service providers that help us operate our business, including payment processors, website and hosting providers, analytics services, customer-support providers, and delivery companies such as DHL and UPS.

We may also disclose information when required by law, to protect our legal rights, to investigate suspected fraud, or in connection with a merger, sale, or transfer of the business.

We do not sell or rent customers’ personal information for money.

Cookies

We may use essential, functional, analytics, and advertising cookies. Cookies help the website operate correctly, remember preferences, understand website usage, and improve the shopping experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and meet legal obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no online transmission or storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information.
Ask us to correct or delete your information.
Object to or restrict certain uses of your information.
Withdraw consent where processing is based on consent.
Opt out of marketing communications.
Request a portable copy of certain information.
Submit a complaint to an applicable data-protection authority.

To exercise a privacy right, contact us using the contact details provided on our website. We may need to verify your identity before completing your request.

Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us. You may still receive non-promotional communications relating to orders, deliveries, returns, or account security.

International Data Transfers

Your information may be processed or stored in countries other than your own. Where required, we take reasonable steps to ensure that appropriate safeguards are used for international data transfers.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Third-Party Services

Our website may contain links to third-party websites or use services operated by other companies. Their privacy practices are governed by their own policies, and Vantage Jacket is not responsible for those practices.